International Journal of Scientific Research and Innovative Studies

Trust engineering and urban mediation: An Info-Communicational Analysis of Human-AI interaction in Smart city public services

2026-05-31T13:40:08+00:00

The integration of Artificial Intelligence (AI) into smart city public services is redefining the institution-citizen relationship. This article examines the determinants of user trust in a public service chatbot within the Moroccan context, articulating contributions from Information and Communication Sciences, the Technology Acceptance Model, and algorithmic trust theories. Based on a questionnaire survey of 300 users of the CHAT-ONCF chatbot and a PLS-SEM approach, we test five hypotheses on the relationships between perceived usefulness, algorithmic transparency, cognitive trust, and engagement intention. Results reveal that algorithmic transparency is a significantly stronger predictor of trust than perceived usefulness, inverting the classical TAM hierarchy. Trust partially mediates the effect of transparency on engagement. These findings advocate for a responsible communicational design of urban AI and contribute to a contextualized theory of public AI acceptability in the Global South.

Key words: Algorithmic trust, chatbot, digital mediation, Human-AI interaction, Smart City.

Received Date: April 21, 2026

Accepted Date: May 12, 2026

Published Date: June 01, 2026

Available Online at: https://www.ijsrisjournal.com/index.php/ojsfiles/article/view/698

Knowledge and attitudes of healthcare professionals towards project resource management in healthcare facilities in Mbandaka

2026-05-31T13:56:17+00:00

Objective: This study aims to analyse the knowledge and attitudes of healthcare professionals regarding project resource management in healthcare facilities in the city of Mbandaka, in the Democratic Republic of the Congo, and to examine the association between certain organisational practices and the performance of supply systems.

Methods: This is an analytical cross-sectional observational study conducted between March and October 2025 among 118 healthcare professionals working at the Wangata General Referral Hospital and the Bosomba Health Centre. The sample was selected using simple random sampling. Data were collected using a structured and pre-tested questionnaire. The internal reliability of the instrument was assessed using Cronbach’s alpha coefficient (α = 0.82). Statistical analyses were performed using SPSS software ( , version 26). Associations between qualitative variables were analysed using the chi-square test, whilst logistic regression was used to identify factors associated with better project resource management.

Results: The results show that the majority of healthcare professionals have a generally satisfactory level of knowledge regarding project resource management, although only 34.7% have received specific training. Several factors are significantly associated with the performance of the supply system, notably staff training (p < 0.05), resource availability (p < 0.05), the existence of management tools (p < 0.05) and staff motivation (p < 0.05). Logistic regression confirms that the availability of resources, staff motivation, training and management tools are factors independently associated with better performance. The lack of training, formal procedures and limited availability of resources constitute major constraints.

Conclusion: The results suggest that certain organisational and managerial practices, notably training, the availability of resources, the use of management tools and staff motivation, are associated with better performance of the procurement system. However, further studies are needed to deepen our understanding of these associations in similar contexts.

Keywords: knowledge, attitudes, project resource management, health facilities, Mbandaka.

Received Date: April 21, 2026

Accepted Date: May 12, 2026

Published Date: June 01, 2026

Available Online at: https://www.ijsrisjournal.com/index.php/ojsfiles/article/view/699

A comparative analysis of the competency-based and objective-based approaches in health sciences schools: ‘The case of the Mbandaka medical training institute, DRC’

2026-06-01T13:42:10+00:00

Introduction: Developments in medical education require a shift from the traditional objective-based approach (OBA) to a competency-based approach (CBA). In the Democratic Republic of the Congo, this national reform faces significant local logistical and human resource challenges.

Objective: This research comparatively assesses the level of adoption and the actual impact of the APO and APC on the clinical performance of future nurses and midwives at the IEM Mbandaka.

Methodology: The study employs a quantitative, descriptive and comparative design. Standardised numerical data were collected from a sample of 33 professionals via closed-ended questionnaires incorporating Likert scales.

Results: The analyses show that a single major determinant predicts the implementation of the reform: the initial specialisation of supervisors in educational sciences. Experience or overall academic level show no significant influence.

Discussion: A critical gap remains between theory and practice. Over 60% of teaching remains in the form of simple lectures, as staff fall back on their comfort zone due to a lack of methodological refresher training. Furthermore, placement tutors are abandoning the APC assessment grids in favour of subjective assessments inherited from the APO.

Conclusion: The implementation of the LMD reform remains purely formal in practice. To ensure the success of this transition in provincial settings, the institution must have access to a local support programme and targeted continuing professional development.

Keywords: Comparative analysis, Competence-based approach, Objective-based approach, School of Health Sciences.

Received Date: April 21, 2026

Accepted Date: May 12, 2026

Published Date: June 01, 2026

Available Online at: https://www.ijsrisjournal.com/index.php/ojsfiles/article/view/700

Barriers to the integration of medical technologies in the operating theatres of general referral hospitals in Mbandaka (DRC): a cross-sectional analytical study

2026-06-04T15:20:37+00:00

Introduction: The integration of modern technological devices (advanced monitoring systems, digital imaging, high-frequency equipment) into the operating theatre is emerging as a key factor in ensuring the safety and optimisation of surgical procedures. In the Democratic Republic of the Congo, their use remains rudimentary. This study aimed to analyse the barriers limiting the optimal use of these tools within the general referral hospitals (GRHs) of Mbandaka, Wangata and Bolenge.

Methods: A cross-sectional analytical study was conducted between January and March 2025. Using exhaustive sampling, 120 healthcare professionals (surgeons, anaesthetists, nurses) working in the operating theatre were included. Technical, macro-financial, individual and organisational determinants were collected via a self-administered questionnaire. Univariate and bivariate analyses (Pearson’s chi-square test) were performed.

Results: Only 18.3% of professionals routinely utilised the available technological resources. The predominant barriers were the instability of the electricity supply (90.8%), a lack of specialised training (87.5%), the absence of preventive biomedical maintenance (82.5%), the prohibitive cost of equipment (79.2%) and resistance to changes in practice (55.8%). Inferential analysis shows that the regular use of equipment is highly correlated with access to continuing professional development (p<0.001), permanent access to a biomedical technician (p=0.002) and the availability of a functional backup power source (p=0.004).

Conclusion: The deployment of technology in the operating theatres of Mbandaka is hampered by a critical triad: energy shortages, lack of training and inadequate maintenance. The deployment of appropriate local solutions (reliable power systems, targeted training and shared biomedical engineering) is essential to enhance the safety of surgical care.

Keywords: medical innovations, operating theatre, systemic barriers, surgical safety, DRC.

Received Date: April 21, 2026

Accepted Date: May 12, 2026

Published Date: June 01, 2026

Available Online at: https://www.ijsrisjournal.com/index.php/ojsfiles/article/view/701

Assessment of nursing staff knowledge and practices regarding chronic gastritis: a descriptive cross-sectional study conducted at the Bolenge General Referral Hospital (DRC)

2026-06-04T15:27:47+00:00

Introduction: Chronic gastritis affects approximately 50% of the world’s population. In the Democratic Republic of the Congo (DRC), nurses play a central role in the management of this condition, although their theoretical and practical skills remain poorly documented. The aim of this study was to assess the level of knowledge and the nature of the attitudes of nursing staff at the Bolenge General Reference Hospital (HGR) regarding this condition.

Methods: A descriptive cross-sectional study was conducted from January to March 2026 among 85 nurses. Data were collected using a self-administered questionnaire comprising 15 items on knowledge and 12 on attitudes. Statistical analyses included univariate and bivariate approaches (Chi-square test $\chi^2$) and logistic regression.

Results: The analysis revealed that 42.4% of nurses had an overall insufficient level of knowledge, and 56.5% displayed a negative attitude, characterised in particular by low involvement in patient therapeutic education. Level of education (Master’s degree) and participation in continuing professional development were significantly associated with better practice (OR = 2.5; 95% CI: 1.4–4.6). In contrast, professional seniority, in the absence of refresher training, was not correlated with improved skills.

Conclusion: The cognitive and behavioural gaps identified fully justify the development of a local standardised care protocol and the introduction of targeted continuing professional development programmes in gastroenterology at the Bolenge General Hospital.

Keywords: Chronic gastritis, Knowledge, Attitudes, Nursing staff, DRC, Bolenge General Hospital.

Received Date: April 21, 2026

Accepted Date: May 12, 2026

Published Date: June 01, 2026

Available Online at: https://www.ijsrisjournal.com/index.php/ojsfiles/article/view/702

How can we assess the impact of social utility on cooperative governance?

2026-06-06T14:48:44+00:00

Given their growing economic and social significance worldwide, several researchers have focused on the distinctive nature of cooperative governance. However, the majority of theoretical studies on cooperative governance concentrate on large firms operating on a global scale. Moreover, the resulting representation of governance mechanisms has largely overlooked the issues facing cooperatives, particularly those with no direct link to financial markets. This is the case with this study, which examines cooperative governance and the measurement of social utility, of which governance is a part.

Keywords: Impact – Cooperative – Social utility – Governance.

Received Date: April 21, 2026

Accepted Date: May 12, 2026

Published Date: June 01, 2026

Available Online at: https://www.ijsrisjournal.com/index.php/ojsfiles/article/view/703

A framework for social utility to achieve strategic governance: The case of the Moroccan cooperative

2026-06-06T14:51:15+00:00

This research began with an examination of the challenges facing the Moroccan cooperative sector and culminated in the development of a model for Moroccan cooperatives, focusing on the formulation of a framework to achieve strategic governance of cooperatives and to propose a simple, unified framework for analysis and reflection to define and address cooperative issues. Thus, this framework has helped to inform the thinking of cooperative members keen to commit their organisations to a process of continuous improvement.

Keywords: Cooperative – Framework – Governance – Social utility – Morocco.

Received Date: April 21, 2026

Accepted Date: May 12, 2026

Published Date: June 01, 2026

Available Online at: https://www.ijsrisjournal.com/index.php/ojsfiles/article/view/704

Media, citizenship and security: Towards the construction of a new Congolese political narrative?

2026-06-10T11:05:24+00:00

This article analyses the fundamental role of the media in shaping the public sphere and fostering citizenship in the Democratic Republic of the Congo, highlighting their importance in a context marked by chronic insecurity, the presence of armed groups and foreign interference. It demonstrates that the media, beyond their role in providing information and entertainment, serve as vehicles for political socialisation, collective resilience and democratic legitimisation. Despite being subjected to pressure, manipulation and censorship, they remain key actors in fostering national cohesion, denouncing violence and promoting peace. The study concludes that democratic consolidation in the DRC cannot be separated from security issues, and that only free, credible and responsible media can contribute to the emergence of a new political imagination that brings together democracy, security and responsible citizenship.

Keywords: Media, citizenship, security, socialisation and political imagination.

Received Date: April 21, 2026

Accepted Date: May 12, 2026

Published Date: June 01, 2026

Available Online at: https://www.ijsrisjournal.com/index.php/ojsfiles/article/view/713

Augmented reality and virtual reality technologies for promoting African cultural heritage, museums and libraries: the new wheel of immersion

2026-06-10T11:42:36+00:00

The decline in library attendance and limited access to museum collections raise new challenges in Africa. This article explores the potential of augmented and virtual reality technologies as tools for cultural and scientific mediation. Based on qualitative observations and interviews conducted at the University Library of Dakar and the Léopold Sédar Senghor Museum, it critically discusses existing models (Fuchs, Jolivalt) and introduces the 'mobile wheel' framework developed at LARSIC. Findings highlight that immersion and interaction levels must be adapted to institutional typologies and disciplines, thereby opening new avenues for the promotion of African cultural heritage.

Received Date: April 21, 2026

Accepted Date: May 12, 2026

Published Date: June 01, 2026

Available Online at: https://www.ijsrisjournal.com/index.php/ojsfiles/article/view/714